Welcome to Sanakirja.fi’s support page! Here you’ll find answers to frequently asked questions, tips on how to use our service and language news from our team.
Common questions
If you have accessed MOT Kielipalvelu® with a passcode, we will send you a yearly verification email for security reasons to make sure that you still have access to your organizational or school email. The email is sent from info@sanakirja.fi and you can safely click the link in the email.
Have you checked your Junk mail, Promotions and Others tabs? Emails can sometimes end up there. If our email doesn’t come through, try requesting the link / instructions again. Sometimes there can be a small delay in our email delivery.
This text appears on the front page below the search bar when you have logged in and have access to a paid version of the service: “You have MOT Sanakirjat®/MOT Kielipalvelu®” . Also, in the top right hand corner next to the 👤 icon you’ll see the text "Sanakirjat/Kielipalvelu".
MOT Kääntäjä® (Translator) and MOT Kielentarkistin® (Proofing) are features which belong to MOT Kielipalvelu®. If you have a user license for the service, log in or make sure you are in your organization’s network. If you don’t have a user license yet, start a subscription here: https://www.sanakirja.fi/subscribe/plans.
Our best tips
Have you just started using our service and wonder what is the fastest way to use it on your phone? Where are the dictionary settings located? If you are already familiar with our service, check out our power tips! For example, group your favourite dictionaries together with the My Dictionary Group feature and level up your dictionary searches.